Making Strides for Animal Chiropractic

Creating a Lasting Impact: Retention Strategies for Chiropractors: Phase 3 and Phase 4 Guide; Dr. Kaitlyn Lackey, DC

Kaitlyn Lackey, DC, cAVCA

In this episode of Making Strides for Animal Chiropractic, Dr. Katie discusses essential strategies for providing a luxury experience that clients won't find elsewhere. She shares practical tips on how to understand and meet client expectations, ensuring an unmatched journey from appointment to lasting appreciation. This episode continues the series on building a flourishing animal chiropractic practice and previews topics from her upcoming presentation at the AVCA conference in Dallas, TX this November!

Topics covered in this episode: 

  • Building value to retain clients
  • Understanding client expectations
  • Making a positive first impression
  • Effective communication with clients
  • Aligning goals with pet owners
  • Being approachable and supportive
  • Maintaining consistent experiences for your clients
  • Going above and beyond

Making Strides for Animal Chiropractic Links and Resources:

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