Making Strides for Animal Chiropractic
Our podcast is specifically designed to cater to the business and clinical practice of animal chiropractic. We are a safe space for practitioners (and students) to explore best practices for serving their animal patients and their growing business. You can find more about us at makingstridesforanimalchiropractic.com
Making Strides for Animal Chiropractic
Find Your Voice: How Confident Communication Elevates Chiropractic Care; Dr. Kaitlyn Lackey, DC
Dr. Katie of Making Strides for Animal Chiropractic discusses the importance of effective communication in building rapport and confidence in animal chiropractic practices. She shares personal stories highlighting the significance of understanding client needs and overcoming imposter syndrome. Katie also provides strategies for handling new patient phone calls, offering solutions to improve customer service and ensure clients feel heard and cared for. She also includes great takeaways such as the power of permission-based questions, maintaining confident word choice, and the importance of follow-up to build trust and retention.
Topics covered in this episode:
- Building rapport and confidence
- Personal experience with a holistic vet
- Learning from competitors
- Client feedback and building trust
- Effective communication strategies
- Permission-based questions
- Confident word choice and setting expectations
Making Strides for Animal Chiropractic Links and Resources:
- Visit the Making Strides for Animal Chiropractic website
- Visit our Facebook Page
- Visit our Instagram Page
Thank you to our sponsors!
Have an idea for the podcast?